We’re excited to announce an upcoming SFTP Gateway product feature to support our growing customer base. We’re introducing new SFTP Gateway product tiers that will allow us to better meet our customers’ diverse needs.
This change will take effect with Version 3.6, and will offer more flexibility based on your organization’s specific requirements while allowing us to provide the best customer experience.
Introducing New SFTP Gateway Product Tiers with v3.6
Starting with SFTP Gateway version 3.6, we will offer three distinct product tiers—Standard, Professional, and Enterprise—so that you can choose the option that best suits your business needs:
Standard Tier: Priced at $0.07 per instance per hour, this version is ideal for smaller deployments with up to five SFTP users and single-instance configurations. This version includes free email support from our dedicated Support Team.
Professional Tier: At $0.15 per instance per hour, this option is designed for medium-sized deployments and includes support for High Availability (HA). It allows up to 100 SFTP users and includes advanced support with video and screen share troubleshooting.
Enterprise Tier: Tailored for larger organizations, the Enterprise version supports an unlimited number of users and is priced at $0.40 per instance per hour, with additional fees based on user volume. It also includes advanced enterprise-grade features and enhanced support options.
What’s Changing and What’s Not with SFTP Gateway Plans
If you’re using SFTP Gateway in a way that fits within the Standard tier, your costs will remain the same. You will continue to pay 7 cents an hour plus your cloud infrastructure costs.
For organizations needing greater scalability, high availability, and advanced features, the new Professional and Enterprise tiers will provide more options to align with their needs, reducing risk for business-critical production deployments.
These changes will not affect the SaaS version of SFTP Gateway, known as the Single User Plan.
Frequently Asked Questions
When will the new product tiers be available?
The new product tiers will be introduced with SFTP Gateway version 3.6, launching in September 2024 on all major cloud marketplaces (AWS, Azure, GCP).
Can I stay on an older version of SFTP Gateway?
Yes, you can continue using older versions of SFTP Gateway. However, an upgrade to version 3.6 or later will be required to access the new features and tiers. Additionally, Version 2 of SFTP Gateway will no longer be supported after December 31, 2024; Current customers will receive communication about this shortly.
Will you continue supporting older versions?
We will support version 3.5 through the end of 2025 and provide security updates as necessary.
Are discounts available for existing users?
We are happy to create private offers with discounted pricing for existing customers who want to migrate to version 3.6. The terms and conditions of the private offer will be considered case-by-case and may include a prorated discount based on the current number of users. Please contact sales@thorntech.com for further details.
Compare the Standard, Professional, and Enterprise Plans
About Thorn Technologies
Thorn Technologies is disrupting the Managed File Transfer (MFT) industry by providing leaner, reliable, cost-effective alternatives designed specifically for the cloud. Because its products are deployed in a user’s private cloud environment, Thorn Technologies doesn’t touch customers’ data or infrastructure.
Based in the Washington-Baltimore region, Thorn Technologies specializes in developing cloud file transfer software products for organizations worldwide. Clients include Fortune 500 companies in multiple industries, such as marketing, data analytics, banking and finance, retail, manufacturing, healthcare, data storage, and cloud security.
Thorn Technologies products, SFTP Gateway and StorageLink, are trusted by organizations of all sizes to seamlessly integrate with systems like Workday, Salesforce, and SAP while effectively replacing legacy solutions such as IBM Sterling File Gateway.
